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Terms & Conditions

General information about the company

The company's legal name: BatteryCity ApS
Doing Business as:
Company: Private Limited Company (ApS)
VAT No.: DK25628829
Established: in the year 2000

Batterycity ApS
Spettrupvej 1-3
8722 Hedensted

Phone: +45 75 89 72 00

E-mail address:




Privacy Policy

A cookie works as a small bookmark that tracks your behavior on a given network. It works by leaving a trace on your hard drive. In this way the website (the server) knows who you are the next time you visit the site. A cookie does not store personal information, but rather information about your movements on a site. For instance a user name used to login to a special section on a site. A cookie is stored on your hard drive along with cached files. A cookie is basically a text file sent to your browser from a web server and stored on your computer's hard drive. You can set your browser to notify you when you receive a cookie or you may choose to disable cookies altogether. Ldt. is responsible for all data gathering on this site. 


On we use cookies in order to optimize the website. We use the information to:

- To provide enhanced usability

- To remember which products are stored in the shopping cart when you shop on the website.

The cookies can be deleted from the browser cache via browser settings.



Log statistics 

On we use log statistics, which means that a statistical system collects information that can give us an idea of how many visitors we have, where they come from, where they enter and leave the site and so on.

On we use traffic log cookies in order to optimize our website and improve usability.


To shop with us via the website, you must register with the following personal information:

  • Name
  • Address
  • Email


Personal information is registered with and stored for 5 years, after which the information will be deleted.

We only register information about you in order to deliver goods to you.

When we collect personal information on our website, we ensure that it always happens with your explicit consent, so you know exactly what information is collected and why.

All employees in the company have access to the information registered about you.

We do not store customer data encrypted.

Registered personal data is transmitted encrypted. We use a 128-bit SSl encryption when transmitting all personally identifiable information.

The information is not disclosed to third parties.

We do not register any sensitive personal information.


Once registered with, you can always object to the registration and you have the right to know which information is registered about you. You have these rights according to the Personal Data Act, and if you have questions in this regard, please feel free to send us an email at:




You can order products from in the following ways:

-       Via the website

-       Via fax

-       By ordering on the telephone

All prices on the website are including the Danish VAT.

All prices on the website are inclusive of all taxes, duties etc.


Orders outside EU: do not charge VAT on products sent outside the EU. Therefore there can be required taxes and duties, depending on regulations in each country. It is the local authorities collecting these taxes not


Once you have concluded an agreement with us, we will keep the contract, so you can access it at a later time if it, for whatever reason, should become necessary.


Payment and security

Payment with Credit Card
All items at batterycity can be paid for with Visa, Visa Electron, Eurocard, Mastercard, Maestro, Diners Club and JCB. All you need to do is to enter the card number, date of expiry and card verification codes (CVC) in our secure form. When the items have been shipped we will draw the amount agreed upon from your account.


All credit card information is sent in encrypted form using SSL, so we can ensure that no unauthorized persons will gain access to it. SSL also has the advantage that you don’t have to install extra software – it is already installed in your browser. We do not store any information regarding the credit card transaction.


We only store your name and address so that we can process your order. Further more you can decide if you want to receive emails from us, such as newsletters. You can change this at any time by clicking “my account” and alter all information regarding your account. If you wish to delete your account completely al you have to do is send us an email


B2B customers can also send us a PO and make the payment to our bank account:
Bank Details:
Danske Bank
IBAN DK2330004789399212

Shipping and delivery

We try hard to ensure that our customers receive the package 2-3 busines days after the order is confirmed. If we have trouble keeping this deadline we will let you know as soon as we process your order, and inform you of a new delivery date.

All purchases are shipped with DHL / UPS. All orders given before 15:00pm CET will usually be shipped within the same day.


Venue and Applicable Law

 Disputes between BatteryCity ApS and the buyer decided by the court in the jurisdiction where the seller lives or at the venue, which BatteryCity ApS provides.Danish law shall apply.



If you want more information about us, our products and current offers you can sign up for our newsletter. We hate spam, so you will only receive our newsletter if you have given your explicit consent. If you no longer wish to receive the newsletter, you can always unsubscribe by login on to your account on our website, and unchecking the box regarding the newsletter.

Log on to your account here.


On the website we also have a “tell-a friend-function” where you can email others to tell them about batterycity. This function does not contain marketing material.